SPAM...JUNK E-MAIL

What is spam? It's annoying commercial electronic mail messages sent to consumers without the consumer's prior request or consent. The goal of spam is to catch your eye.

Why do I get spam? For the same reason you get junk mail through the Postal Service - people are trying to sell you things. E-mail is cheaper to send, so you get even more of it!

Is it spam? If you asked for it, it's not spam. If a friend forwards E-mail and asks you to send it to other people, tell them you do not want additional messages of that nature. Messages containing a multitude of E-mail addresses can create future problems for all!

SPAM FIGHTING TIPS

Get a spam filter. Many Internet Service Providers (ISP's) now come with a spam filter. You can also purchase one or download one for free. Be aware, however, that the best filters still let some spam through.

Never reply directly to spam. Any reply, even requesting to deleted or removed from a mailing list, verifies to the spammer that your E-mail address is active. You may end up getting even more spam.

Do not open your spam. Some spam messages are programmed to notify the sender when the E-mail has been opened. Delete spam without opening it.

Do not post your E-mail address on a website or in a newsgroup. Spammers use E-mail robots called mailbots to collect addresses from newsgroups and the Web.

Confuse spammers by using two E-mail accounts. Give your primary account to friends, family, and colleagues. Use the other account (such as Hotmail or Yahoo which are free) for mailing lists, shopping, newsgroups, or Web forms.

Check a Website's privacy policy before giving your E-mail address. Most often you can find a link to the company's privacy policy, which is usually located at the bottom of their web page. Be sure you can access the information to change or delete it from the company's database.

Screen spam. You can program your E-mail to filter out messages that have subject lines in all caps, or certain words like "unsubscribe, authenticated sender, or money fast" in subject lines.

Be skeptical of commercial E-mail. Don't believe promises from strangers. Most of the time, these are just old scams delivered through new technology.

Check out the following websites:

"OPT OUT"

This site allows you to "opt out" of national E-mail lists, which will limit the amount of unsolicited E-mails you receive.

"REMOVE ME"

This site will allow you to register to have your name removed from several different unsolicited lists.

MORE HELP

To learn more about or get help fighting spam, check the following websites:

Federal Trade Commission

Direct Marketing Association

Current Spam Laws in the United States

To file a complaint with the Bureau of Consumer Protection call:

1-800-422-7128

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